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BAGZEE is a Luggage Pickup and Airport Delivery Service designed for Travelers who want to enjoy their last day without carrying Bags.

BAGZEE Picks up Your Luggage from your hotel, rental or address in the City , Delivers it to The Airport and Securely Stores it at our Convenient Storage location inside the Terminal Until You Arrive and pick it up before your flight.

Step 1: Schedule Pickup in Minutes

Schedule your luggage pickup in the Bagzee app. Select the pickup location where you want to meet your driver. Select your departure Airport where you want you luggage dropped off. Then enter the expected time you want to retrieve your luggage at the Airport.

Step 2: Secure Pickup by a Vetted Driver & Notifications Updates

A trained Bagzee driver arrives at your location to collect your luggage securely. You will stay up to date with notifications as your trip progress.

Step 3: Track Your bags in Real Time & Stay Connected to Driver.

Enjoy your day hands-free while you track your luggage as it’s delivered to the airport and securely stored at our Airport Luggage Storage facility. Stay connected to your driver with in-App chat and calls.

Step 4: Pick Up at the Airport Before your Flight

Enjoy the peace of mind knowing your luggage is waiting for you at the Airport. When you are ready, pick up your bags at the Airport from our in-terminal luggage storage facility right before check-in. Then head to your flight stress-free.

Is Bagzee Safe and Reliable?

Live Tracking from pickup to Airport

Trained and Vetted Drivers

Secure Handoff Locations

Delivered on Time

Support Available if Plans Change


FAQ
Where can I use Bagzee?

Bagzee is currently available in New York City.

Does Bagzee check in my bags?

No. Our airport storage location is Pre-TSA. After collecting your luggage, you will need to check them in yourself.

Do I pay a separate storage fee for Smartecarte?

No. The total price shown in the app will cover luggage pickup, delivery, and storage. There are no additional charges when you collect your luggage at the airport.

Where do I pick up my bags at the Airport?

All bags are stored inside Smartecarte’s luggage storage facility. You will need your ID and your trip code from the app to retrieve your luggage.

How do I know my bags will be at the airport on time?

When you place a request, you’ll set your pickup time – which is the earliest you can collect your luggage. We’ll confirm your bags can be at the airport by then – if not, your request won’t be accepted.

How long does luggage pickup take?

Luggage pickup should take no longer than 5 minutes.

What is the longest I can store my bag?

Bags can be stored for up to 24 hours. You must have a confirmed flight departing within that period.