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From Doorstep to Takeoff — See How Bagzee Works.

Step 1: Place Request

Download the app, Enter your Details and schedule your luggage pickup with ease.

traveler booking a new request with Bagzee phone app
1. Place a Request Traveler requests luggage pickup.

Step 2: Convenient Pick Up

A Bagzee driver will promptly arrive at your location to collect your bags, giving you freedom to go luggage-free

traveler waiting while bagzee driver arrives to pick up the luggage
3. Pickup Driver picks up luggage from designated location.

Step 3: Secure Delivery & Storage

Your bags are transported directly to your selected airport and terminal, where they will be securely stored until you arrive

bagzee employee securely storing the luggage
3. Pickup Driver picks up luggage from designated location.

Step 4: Easy Airport Pickup

When you arrive at the airport, head to the designated storage area. Show your ID and unique trip code, collect your luggage and proceed to check in

traveler arriving at Bagzee counter and presenting QR code to retrieve luggage
3. Pickup Driver picks up luggage from designated location.

FAQ

Where can I use Bagzee?

Bagzee is currently available in New York City, offering service to John F. Kennedy International Airport (JFK)

Where do I pick up my bags at the Airport?

You can choose between two storage locations at JFK: Terminal 1 or Terminal 4. Your luggage will be stored at the Luggage Storage Center, operated by Smartecarte, at each terminal.

What if my flight departs from a terminal at JFK other than Terminal 1 or 4?

You can still use either Terminal 1 or Terminal 4 storage locations. After picking up your bags, simply take the JFK shuttle service to your departure terminal

How do I know my bags will be at the airport on time?

When you place a request, you’ll set your pickup time – which is the earliest you can collect your luggage. We’ll confirm your bags can be at the airport by then – if not, your request won’t be accepted

When should I set my pickup time?

We recommend at least 3 hours before your flight to ensure you have enough time to retrieve your bags, check them in, and pass through TSA.

Can I use Bagzee if I’m not flying out of JFK?

No. Currently, airport policies restrict this service to passengers with flights departing from JFK only.  

What is the longest I can store my bag?

You can store your bags for up to 24 hours. You must have a confirmed flight departing from JFK within this time frame.

Can you check in my bags for me?

No. After collecting your luggage, you will need to check them in yourself. Please make sure you leave enough time to do this when scheduling pick up.

Dont wait – Get it now

Download App

Whether you are a traveler who is planning your next trip or a driver looking for potential additional income, don’t wait. Download the app now and have it ready.

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